When you’re facing unpaid credit card debt, ignoring the bills isn’t a good option—even when everyday expenses feel overwhelming. Fortunately, there are practical steps you can take to limit the damage and regain control of your finances.
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If you’re struggling to make even the minimum credit card payment, you’re not alone. Unexpected expenses and rising living costs can leave many Canadians short each month. Equifax Canada’s 2023 Market Pulse Consumer Credit Trends and Insights report notes that nearly 35% of Canadians carry a balance from month to month. Missing payments can bring consequences, but understanding your options can help minimize the impact.
Different issuers respond to missed payments in different ways—from a stern notice to legal action—so it’s important to know what can happen and how to respond. The sections that follow explain the likely outcomes and practical steps to manage overdue credit card debt.
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What are the immediate consequences of not paying a credit card bill?
Missing the minimum payment on your credit card can trigger several negative outcomes. Early on, you may face late fees and a drop in your credit score. Repeated missed payments can lead your issuer to raise rates, revoke promotional interest terms, or even close your account.
Check your card agreement so you understand the penalties that apply to your account. According to the Government of Canada, common responses include:
- Canceling promotional interest rates.
- Raising your interest rate.
- Closing your credit card account.
Will my credit score be impacted if I don’t pay?
Yes. Payment history is the single most influential factor in most credit scoring models, so late or missed payments can harm your score. Your credit score affects not only loan approvals and interest rates, but also overall financial opportunities.
Typically, a missed payment won’t appear on your credit report until it’s 30 days past due. If you pay within that window, you may still incur fees but can often avoid a downgrade to your credit score. If payments remain unpaid beyond that period, the negative effect becomes more serious and can limit access to credit products later.
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Interest increases and penalty fees on missed card payments
Late fees and penalty interest can add significantly to your balance. Many cards impose a flat late fee based on the account terms, and some issuers apply a penalty APR if your account is 60 days or more past due. That higher rate can accelerate the growth of your debt.
Because terms vary by issuer, review your cardholder agreement and talk to your provider about how penalties are assessed and how long they might apply.
When a credit card company sends your account to collections
Issuers typically send repeated reminders if a balance remains unpaid. If you miss payments for several months, your account may be turned over to a collections agency. A common timeline looks like this:
- At about 60 days past due, issuers may temporarily suspend your card until minimum payments are brought up to date.
- At roughly 120 days past due, the card can be permanently cancelled.
- Between 121 and 180 days past due, the issuer may transfer the account to collections if you cannot pay the balance; if you pay it off before that transfer, the account will generally be closed by the issuer.
The fastest way to avoid collections is to contact your card issuer as soon as payments are missed. Explain your situation and ask about options. While they may not waive interest, many issuers will offer a repayment plan or temporary relief that prevents further credit damage.
Dealing with legal action
If you owe a large balance and the account goes unpaid for an extended period, your creditor may pursue legal action. If a creditor sues and obtains a judgment, it can use legal remedies such as garnishing wages, freezing bank accounts or placing liens on property to collect the debt.
Provincial laws limit how long a creditor can begin legal action. For example, in Ontario there are time limits related to when a lawsuit can be filed. Even if legal action becomes unlikely due to statutes of limitations, the debt itself remains until it is paid or until you pursue formal insolvency options like a consumer proposal or bankruptcy—both of which have major and long-lasting effects on your credit.
What can I do about my credit card debt?
Falling behind on credit cards is stressful, but you have options. Here are practical steps to consider if you’re struggling to keep up with payments.
Make the minimum payment—or more if you can
Always aim to pay at least the minimum due, which keeps your account in good standing and avoids late fees or penalties. Minimums are usually a fixed dollar amount or a percentage of your balance—whichever is greater. Paying only the minimum slows progress because interest continues to accrue, so pay more than the minimum whenever possible to reduce your balance faster.
Call your credit card company
Contact your card provider to explain your situation and ask about relief options. Many issuers will work with customers to arrange a repayment plan or offer temporary measures to help you catch up and avoid severe credit consequences.
Use a personal line of credit
Paying off high-interest credit card debt with a personal line of credit can reduce the interest you pay, since lines of credit typically carry lower rates. Interest is only charged on the portion you draw, unlike a lump-sum loan. But be cautious—don’t re-use the cleared credit card balance for new spending unless you’ve fixed the habits that led to the debt.
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Get a debt consolidation loan
If you have multiple debts but still good credit, a debt consolidation loan from your bank or another lender could simplify payments and reduce the interest you pay overall. This can accelerate repayment, but don’t treat a cleared card balance as an invitation to overspend—doing so defeats the benefit of consolidation.
Consider a debt consolidation program
Debt consolidation programs (DCPs) offered by non-profit credit counselling agencies combine unsecured debts into one monthly payment and often lower or eliminate interest on those balances. A DCP can simplify repayment and is typically completed within a few years, though it may restrict access to new credit while you participate.
Enrolling in a DCP usually affects your credit rating initially. You may receive an R7 rating on your credit report, indicating you are making payments under a special arrangement; that notation is typically removed two years after you complete the program.
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Get professional advice for debt management
Left unaddressed, missed credit card payments can spiral. Professional help can clarify your options and guide you to a sustainable plan. Certified credit counsellors—such as those at Credit Canada—can provide free counselling to help you understand your credit and explore solutions. If you need assistance, contact a counselling service to book a session.
This article was created by a MoneySense content partner.
This unpaid article shares practical information from a content partner based on professional expertise and editorial review by MoneySense.
Read more about building credit in Canada:
- What happens if you don’t use your credit card?
- A line of credit may be derailing your mortgage application
- How to get a mortgage with bad credit